Valuable Lessons About Workplace Conflict — From My Toddler
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Say it three times
Rather, the first time serves as a primer, the second as confirmation, and the third as a reminder. -
Mean (and do) what you say
If you can’t stand behind your statements or answers at work, repeating them will be both hard to do and misleading for the listener. -
Remember that real love has real boundaries
So often frustrations arise when a decision seems arbitrary or contradictory. -
Expect change regularly
But if we can accept that most things at work will change at some point, and account for that in our plans, we’ll be able to better recover and face new realities with perspective. -
Provide a soft landing for transitions
No amount of self-awareness can stop the emotions my daughter — and all of us — feel around transitions.
We should be gentle with ourselves during these moments, recognizing that our emotions are legitimate and normal.
We should extend the same generosity to our colleagues, whether or not they acknowledge they’re having a difficult time.
Let’s take a deep breath together