Why moving judgment to the edges wins in the long run

Quality is the degree to which a product or service meets or exceeds user expectations.

Building quality software is already hard. Centralized quality starts and ends with leadership-driven quality standards and reviews, where a single stakeholder reviews our work and decides whether it meets their standards. This has been the standard at every company I’ve worked with; design and engineering are both taught through critique and reviews from the earliest stages of production to the final delivery of a complete product. This approach can work brilliantly when executed with precision, but it creates a bottleneck: no matter how talented, a single person can only review so much.\

Decentralized quality means putting quality in the hands of workers, not managers.