You should draw.
Sometimes a problem seems too big or too abstract to fit into a neatly formatted list of requirements. It’s difficult to hold and pick apart a series of steps in your head. You want to connect ideas, follow many series of steps in different directions, while also considering constraints and stress cases. But your brain wants to follow one train of thought from beginning to end. Anything that looks like it’ll take you off track gets brushed aside, “We’ll come back to it.” You end up in a battle with your own mental capacity. You need to explore all sides of a problem while simultaneously looking for weak points. There comes a real concern of things slipping through the cracks because your brain can’t hold them all or remember them for long.
Visualizing problems on a canvas gets them out of your head and into the real world. You can put all the pieces in front of you so you — and everyone else — knows what you’re working with. Every time a new idea, challenge, or path comes up, make a note. You may not solve it at the same time, but it’s there, waiting until you’re ready. This frees up mental space to start challenging your ideas and working towards solutions that include everyone — instead of barrelling down one track to the obvious, happy-path conclusion.

Your team should draw.
Because whiteboards are part of our physical space, they can be gathering places. We sit together with our teams, but each facing our own personal, digital canvases: our monitors. Work is only shared when you as an individual feel it’s ready, or a colleague has asked you to share. When we work at the whiteboard, we share our work while we work .

Everyone should draw.
The whiteboard is not a canvas for designers, it’s a canvas for discussion.